Mobile application with geolocation for the registration of technical as-sistance for the Palta Project – Apurímac 2024 Mobile application with geolocation for the registration of technical as-sistance for the Palta Project – Apurímac 2024
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Abstract
This work presents a mobile application with geolocation to register technical assistance in environments with limited internet access. Palta Project technicians can capture relevant information, such as photos and signatures, from their mobile devices, even in offline mode. The application was developed in the Flutter framework following the agile extreme programming methodology, opening the planning, design, coding and testing phases. Additionally, a REST API implemented in CodeIgniter and hosted on a server allows data synchronization when the Internet connection is reestablished. To measure the functionality, usability and efficiency of the mobile application, a survey was applied to 15 technicians, using a questionnaire with 9 statements on the Likert scale. The results reveal a mostly positive perception of the mobile application for recording technical assistance. Regarding functionality, 60% of those surveyed said "Strongly agree" and 33% "Agree." In usability, 66% “Agree” on Q4. However, areas of improvement in efficiency are detected, with 26% expressing disagreement. The digitization of processes has improved productivity, highlighting the need to continue refining the application.
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