Systematic review of the evolution of virtual assistants: from the first Chatbots to conversational AI. Micaela Journal of Research - UNAMBA, [S. l.], v. 5, n. 2, p. 33–39, 2024. DOI: 10.57166/micaela.v5.n2.2024.154. Disponível em: https://revistas.unamba.edu.pe/index.php/micaela/article/view/154. Acesso em: 11 nov. 2026.