Mobile application for the calculation of electricity consumption in digital meter devices

Resumen

The purpose of this research was to develop a mobile application based on (Optical Character Recognition), to reduce errors in the readings of electric power meters that are presented monthly in Electro Sur Este company, which are harmful for customers, they are not satisfied with their invoices and have to make unnecessary expenses to correct the errors. The research was experimental with pre-test and post-test with a single group design. The methodology was applied based on an iterative and incremental agile process. The sample was of 295 meters of users of the Province of Grau, district of Chuquibambilla that workswith 01 feeder. The results of Mobile Application usability for the reading the digital meters machine show that it was possible to reduce from 9 errors to 0 errors, and the time of reading and processing of data also decreased; the number of anomalous readings was also reduced, and finally the number of users's complaints reduced from 18 to 9 related to excessive consumption. Finally, the conclusion is that Mobile Application based on Optical Character Recognition is a tool for the reduction of errors of readings of digital electric meters.