MAMANI VILCA, E.; ANGELINO CHANCCO, E. .; RODRIGUEZ ALVAREZ, H. SISCAL: Control of activities for the satisfaction of quality of customer service Electro Sur Este S.A.A. Micaela Revista de Investigación - UNAMBA, [S. l.], v. 1, n. 1, p. Pág. 28–34, 2021. Disponível em: http://revistas.unamba.edu.pe/index.php/micaela/article/view/30. Acesso em: 28 feb. 2024.